PRIVACY POLICY

Data Gathered

The Hardware Box completely owns data gathered from The Hardware Box client on the website. We collect customer’s data to understand the customer’s buying activity and conduct thorough research. We do not entertain any information breach to external parties other than those mentioned in this policy.

To complete the transaction process we collect customers’s names, contact numbers, email addresses, shipping and billing addresses, and credit card numbers or other payment information.

To ensure that the integrity of confidential information is not compromised, customers are advised not to share their login information with any third parties. Customers must provide their username, email address, and password to access account information for future sign-in.

Marketing Emails Guidelines

We collect contact information if you opt to receive promotional content such as emails, newsletters, and surveys. If you do not wish to receive promotional content to strengthen our relationships, we may send you transaction, tracking, and order information. Some non-promotional emails you can expect from us are: policy revision, business operation methodology, and personal information review.

Third-party sources, such as purchasing records and marketing databases, might provide us information about our customers. This information is utilized under restrictions applied by those third-party sources.

Account Sign-Up Process

The first step for placing orders on our website is to fill out the New Account Registration form. To fill out this form, your email address, phone number, billing, and shipping address will be required. This information also updates you about your order status, placement, and order in-process information.

Order Submission Steps

Information gathered during account registration and financial information is used to complete the transaction process of your order. This includes card expiration dates, card numbers, purchase orders, CVV codes, transfer details, and money orders.

Your contact information will be used to directly communicate with you if there are any problems in the order process. Your personal and financial information must be shared with our official third party or merchant bank; this is required to complete your order request promptly.

Our customers may trust our order processing as completely reliable and secure by advanced security methods. To learn more about safety regulations and procedures, visit our website’s security section.

Cookie Usage And Technology Policy

Our website is designed to provide the best user experience for our customers. To ensure this, we modify web pages using the information collected through cookies. Cookies also store the data about your browser type. Cookies are used when you access the website. They are text files generated by the website and stored on respective devices.

Your shopping cart will not function if cookies are not enabled. While you can disable cookies, it is requested that to make a purchase or provide required information cookies are enabled.

Your personal integral information collected through cookies will not be shared with external parties. Our business partners, manufacturers, and resellers may also use cookies on our webpages.

The Hardware Box has no authorization of these cookies, therefore, it is informed that privacy policy encompasses the use of cookies by us, and not the use by any external party.

Activity Files

We may utilize device information to understand trends, handle the site, collect extensive demographic information, and track customer’s behaviour. Log files record your IP address when you visit the site. It is informed that we do not share or link your IP address to any external party associates. We may use information in a log or similar files and other data we gather about you.

Sharing Data With Third Parties

We rely on third-party assistance for order processing and tasks such as tracking, payment, shipping, delivery address, package delivery, and so on. Data is shared with these parties to carry out these tasks.

These third parties don’t have full access to the data you provide to us and are restricted to using it only for relevant tasks. FedEx Corporation and PayPal are two examples of such third parties.

In case of business change, sale of our subsidiary, or acquisition, customer data will be shared as part of assets. Even in such situations, personal data will be subject to our current Privacy Policy.

Data You Wish To Share

As a customer, you can share information on our site. When participating in our site’s community section, you may create a public profile. You can share information such as product reviews and feedback, photos, chats, or other communication methods. In these situations, you must allow this data to be made public on the site, including your information, username, and any image you wish to share with the public in the community section.

Our site is made public to provide an open platform for customer interaction. Here, they can post helpful information or give reviews of their experience with our service to guide new users. To ensure authenticity and accuracy, we monitor and moderate the testimonials and reviews posted on our site.

Statements or claims made that violate the rule of law or privacy rights of the company and third parties may be removed or edited by the company. Furthermore, the company has the right to post or remove any statements of its choice.

It is informed that when posting testimonials and reviews, you grant us the right to repost or use your posts with our associated business partners, third-party affiliates, and marketing associates.

Your agreement to the following rights may be necessary:

• We can use or repost your posts regarding Testimonials at our own will; we do not offer compensation.
• You may agree to use testimonials with or without giving any credits.
• We have the right to use the posted Testimonials continually, and we entirely allocate them.
• Your Testimonials may be used locally and globally via any form of media, such as the Internet advising medium currently used or those that will be developed in the future.
• You should post Testimonials by yourself and not have someone else write them for you.
• Third-party associates, company partners, or subsidiaries can use your Testimonials, but only in relevance to their business or websites and in accordance with this policy and manner.
• The company may remove or edit testimonials that violate the rule of law or privacy rights of the company and third parties.

The policy also mentions that your personal contact information will not be shared when reprinting.

Terms For Referral

We sincerely appreciate the unwavering support offered by our customers. This has enabled us to foster healthy relationships of trust and reliability, giving us the opportunity to serve many more customers.

In our “Refer a Friend” section, you can submit the names and email addresses of family and friends to whom you would like to recommend our services. We will then send them an invitation to visit our website.

We take full responsibility for the safety and confidentiality of any information you share.

Children’s Access Limitation

The Hardware Box website is not designed for use by children, and children are not allowed to place orders for any product. Products mentioned on our website are intended to be purchased only by adults. We offer our service with safety, privacy, and protection of children.

People under 18 are required to purchase in the presence of a consenting adult.

Intentionally or unintentionally, we will not collect data from children under 13 on the site.

Third Party Linking Terms

The Hardware Box covers links other than its domain, so beware of any issues due to this.

The Hardware Box does not take responsibility for the privacy policy of affiliated sites.

Customers are requested to go through the privacy policy statements of affiliated sites that may collect personal data.

This Privacy Policy Statement applies to data gathered from you on our site, and we take full responsibility for it.

Information Review and Update Policy

Using your username and password, you can update your personal information, such as contact numbers and addresses, anytime by visiting our site’s ‘My Account’ section.

For account recovery, click the ‘Forgot Your Password’ link to access your account. For further assistance, you can contact our Customer Care Team.

Unsubscribing From Emails

You can uncheck the’ Subscriber List’ during the account registration process to stop receiving promotional content such as alerts, newsletters, and special offer updates. You can also directly email us or deselect the email subscription service by clicking on the link ‘Unsubscribe’ provided at the end of every email.

 Updates In Privacy Terms

The Hardware Box has the right to update its Privacy Policy Statement anytime without prior notice.

The customers are advised to review this Policy Statement to stay up-to-date with our terms.